Tutorials
Batch Skip Tracing Search
Batch Skip Tracing Search Overview
This tutorial shows you how to use batch skip tracing and how to use your search results to contact customers with the Contact Manager and Contact Dialer.
How to Use Batch Skip Tracing Search
This tutorial shows you how to use batch skip tracing search, how to upload a batch, and how to access your results. It also has tips for getting the best results.
Organize batch search results with the Contact Manager
Import batch search results into our free Contact Manager to create contacts you can organize with groups and tags. Here’s a how-to-guide.
How To Prepare Your Spreadsheet File For Batch Search
Preparing your file for batch search is easy. The secret to good results is clean formatting of the name and address data in your spreadsheet. Here’s a how-to guide.
Batch Skip Tracing Results Overview
Batch skip tracing results can be confusing. Never fear. We break down the data included and the different types of exports available.
Batch Search Stats Overview
BellesLink Batch Search Stats help you understand the return on investment you get from every batch skip trace.
Contact Dialer
Contact Dialer Updates
We’ve updated the calling list filters in the Contact Dialer to include Called Today and remove disconnected and wrong numbers from the calling list. We’ve improved the accuracy of our drop message feature but still recommend you wait for the beep before dropping your recorded message.
Use The Contact Dialer To Cold Call Your List
Organize calls to your list by using the Contact Dialer to cold call a contact group. Here’s a how-to guide.
Contact Dialer Overview
Our preview dialer eliminates manual dialing, automates voicemails, has one-click call dispositions, and integrates with batch skip tracing searches.
Contact Manager
Converting Cases to Contacts
Cases you have created in the Case Manager can be converted to contacts in the Contact Manager without loosing your work. All it takes is one click. Here’s how.
Make Phone Calls And Send Texts To Your Contacts And Groups
Use the Contact Manager to make calls and send texts to individual contacts or groups of contacts and organize your work.
Dashboard Overview
The dashboard gives you an organized place to start your skip tracing work The dashboard is an organized place to start your skip tracing work.
Tags Overview
Tags are labels you create to help organize your contacts. You can use tags to filter contacts, create and manage contact groups.
Save a Search Result to a Contact
When doing people searches to find phone numbers and addresses, it’s convenient to save a search result to a contact record. It’s an easy and powerful way to get more from your searches.
Save a People Search as a Contact
You can save a people search as a contact record that includes the phone numbers, addresses, and emails in the search result. No copying or pasting information. Just a click and the contact is created.
Getting Started
Pro and Business Plan Overview
The BellesLink Pro and Business plan helps you scale your skip tracing and cold calling workflow with all the essential tools in one app.
Basic Plan Overview
In this overview, we’ll take a look at the features that are included in the BellesLink Basic Plan and how you can use them for skip tracing and people search.
User Setup
In this tutorial we’ll review the standard user set-up for a BellesLink account.
People Searches
Save a Search Result to a Contact
When doing people searches to find phone numbers and addresses, it’s convenient to save a search result to a contact record. It’s an easy and powerful way to get more from your searches.
Save a People Search as a Contact
You can save a people search as a contact record that includes the phone numbers, addresses, and emails in the search result. No copying or pasting information. Just a click and the contact is created.
People Search Overview
Watch the overview video to learn how to use people searches, like reverse phone number and reverse address, to get accurate contact information.
People Searches and Asset Searches Overview
Single people searches are the heart of skip tracing. There are two categories, people-focused and asset-focused searches. In this post we’ll review what they are, and how to use them.
Search Stacking: How to Use Single Searches
How to use multiple single searches in a people search stack to skip trace the phone number of a business owner or family trust.
How To Search Living and Family Trusts
How to search family trusts and living trusts by using BellesLink’s Find Person Search and Skip Tracing Search.
Phone System
Calling Extension for Google Chrome
The Calling Extension for the Google Chrome browser is a time-saving productivity tool. It lets you to call a phone number from a webpage, using your BellesLink account.
Voicemail Drop Message Overview
Save time and add consistency when you leave messages by using a pre-recorded drop message you can use again and again.
Number Setup Overview
Watch the video to get an overview of how to setup your BellesLink phone numbers for forwarding, voicemail, transfers, and more.
Business Phone System Overview
Watch the video to get a complete overview of all the ways you can use our business phone system to make and manage calls for your business.
How to Transfer a Call
If your BellesLink account has multiple users, you can transfer a call to another logged-in user when using the Contact Dialer or from any other call.
Using the Calls Page
In this tutorial we’ll take a closer look at the features of the Calls page.
Status & Uptime
Service Disruptions & Outages [Updated 9/30]
BellesLink customers are experiencing call quality and network connection issues due to a distributed denial of service, DDoS, attack on our communications provider.
404 Errors in BellesLink
We apologize for the inconvenience of search errors, 404 pages, and other hick-ups caused by the ongoing work on the BellesLink site. Here are the two most common issues customers are experiencing and how to fix them.
Text Messaging
Text Messaging Opt-in Settings
You can update business names and add website URLs for a customized text opt-in request message that is more effective at getting opt-ins from your customers.
Customizing Opt-in Request Messages
You can customize opt-in request messages to make them more descriptive of your business and more effective at getting opt-ins from your customers.
Sending Text Opt-In Requests
Sending text opt-in requests is the way to get express written consent from your customer so you can text 1-to-1 through the BellesLink platform.
Custom Recorded Message Examples for Toll-Free Number Setup
Examples of custom recorded number greetings and voicemail messages you can use when setting up your toll-free texting number in your BellesLink account.
Setting Up a New Toll-Free Number for Texting
For improved compliance and better contact rates, BellesLink requires that toll-free texting numbers have custom recorded messages for the number greeting and voicemail message. Here’s how to set up your texting number.
Requesting a Text Opt-in on a Phone Call
For your business, a text opt-in is a valuable connection with your customer. BellesLink has tools to help you request a text opt-in while you’re on a call with a customer.
Webinars
[Webinar] Batch Search Update and More New Features
We’ve just released a major update to Batch Skip Tracing Search. Along with phone calls, texts, and people searches, batch searches are fully integrated with the Case Manager CRM.
[Webinar] How to Get an Opt-in from Your Customers
There are three types of opt-in consent for text messages. This webinar shows how to use BellesLink’s built-in opt-in request feature to get express written consent for full texting compliance.
[Webinar] Getting More Responses from Texts
The five important things a business text needs to encourage more responses from customers—trust signals and authenticity.
[Webinar] The New Dashboard and Call History Page
The dashboard gives you an organized place to start your skip tracing work with easy access to all BellesLink tools. The calls page is a log of all the incoming and outgoing calls in your account.
[Webinar] Working with Contact Groups
Hot leads, key customers, FSBO lists, these are all contacts you can organize using group. In this week’s webinar we’ll teach you how to use tags and contact searches to create and manage groups.
[Webinar] Skip Trace to Contact
Learn the workflow that makes it easy for you to find and contact your next customers. Start with skip tracing, then make calls, send texts, and organize contacts to export them for your sales team.
What's New
Text-Enabled Toll-Free Numbers
To get started with texting, add a text-enabled toll-free number to your BellesLink account. Once you’ve added the number, BellesLink will submit your business texting registration. Registration is a carrier compliance requirement for all businesses who use texting.
Export Your Call Activity
You can export your call data to evaluate how many calls occurred within a given period of time. When combined with sales data, this can be a useful way to track call performance.
Dark Mode Option
Dark Mode can be turned on and off in your user settings. Dark Mode helps create focus and reduce eye-strain.
Microphone Access for BellesLink
BellesLink needs access to your computer microphone for making phone calls. We’ve added new tools to help you confirm your mic is connected.
Custom Message Library Updates
Use the updated Custom Message Library manage and create the messages you use for number greetings and voicemail messages. Now you can upload your own audio files.
Recorded Calls Archive
You can access your recordings through your Call Activity and Call Recording Archive for 6 months. Download weekly archive batches to keep a permanent record.
