Custom Message Library Updates
When you setup a new phone number you will want to give it a custom number greeting and a custom voicemail message instead of the default message. Use these custom messages to provide information to your customer and set a professional tone for your business.
We’ve updated the Custom Message Library to make it easier for you to record, upload, and manage the messages you use for number greetings and voicemail messages. To use it, go to Setup, then Other, then Custom Message Library.
Record a Custom Message
From the message library you can use the built-in recorder to create a new custom message using the microphone in your laptop, mobile phone, or tablet.
Upload an Audio File as a Custom Message
You can create a new custom message by uploading an audio file. You can upload the following file types: *.wav, *.mp3, *.m4a, *.aac.
Manage Your Custom Messages
Use the Custom Message Library to manage all your messages. You can make your messages exclusive to your user or accessible to all users in your account.