We’ve created two ways you can save your searches to contacts in the Contact Manager. Now you can create new contacts from individual people search results and you can save searches to existing contacts. Watch the tutorial videos to learn how.
Many small businesses have become data buyers. There are some misconceptions, though, about what these businesses are actually buying. Few have had the different types of people search results explained to them. In this post, we’re going to correct a part of that.
There are two types of searches, single and batch. The results they give you might look the same, but they are different i... [Read more »]
We recently updated our call list import process so you can now upload multiple numbers per person to a Contact Dialer Call List when your spreadsheet has more than one number column.
When you’re creating a list of people you want to call, it’s likely you have more than one phone number for each person. B... [Read more »]
We report the people search hit rate on every batch search and we report our monthly average hit rate right on our website. What is a hit rate and why does it matter?
What is a People Search Hit Rate?
The hit rate equals the number of results, divided by the total number of searches. It’s written as a percentage.
For example, if you ... [Read more »]
If your BellesLink account has multiple users, you can transfer a call from one logged-in user to another. This is most useful when you have a virtual assistant making calls, because they can transfer the call to someone who can close the sale, instead of scheduling a callback that may never be answered.
Transferring a call is similar to adding a call, with one big difference. In a call tra... [Read more »]
When using the Contact Dialer, the Add a Call link will appear below the Hangup button when you’re on an active call. When you click the link, the Add a Call dialog box will open. Enter the number of the person you want to add and click the green Call button. The call button will put your first call on hold, so be sure ... [Read more »]
If your business makes a lot of phone calls, a preview dialer is something you should consider adding to your workflow because it can save you a lot of time and improve the return on investment, or ROI, of your calling campaigns.
This post will give you an overview of the Contact Dialer, BellesLink’s built-in preview dialer.
What Is A Preview Dialer?
A preview dialer is an automated tel... [Read more »]
The first time you get your batch search results it can be intimidating. You’re looking a spreadsheet with a couple dozen columns, filled with data, and it’s difficult to tell what data is in which column.
If you have felt this way, don’t worry. This post will help you make sense o... [Read more »]
One of the things that makes BellesLink unique is our phone and text system. Combined with our people searches and batch searches, our virtual phone features let you find contact information for a customer and contact them by phone or text, all in one app.
A Phone and Text System
Our virtual phone and text system is full-featured and includes all the essentials you would expect from any busi... [Read more »]