Compliance

A Guide to Registering Your Business for Texting

A Guide to Registering Your Business for Texting

New registration requirements for businesses who use texting Mobile carriers have implemented a new registration requirement to help verify SMS text messaging traffic from business phone numbers. This requirement is designed to prevent fraud and spam traffic. Businesses who register and have their toll-free texting numbers verified will be allowed to send text messages without restrictions. Carriers will block some… [Read more »]

Ringless Voicemail Is Ruled Out

Ringless Voicemail Is Ruled Out

A federal district court judge has ruled that ringless voicemails and voicemail drops are in fact “calls” and fall within the purview of the Telephone Consumer Protection Act of 1991 (TCPA) allowing the lawsuit of Saunders v. Dyck O’Neal, 17-cv-335, 2018 U.S. Dist. LEXIS 121076 in the Western District of Michigan to proceed. The Court’s Opinion Defendant Dyck O’Neal argued… [Read more »]

Making Automated Calls Without Violating Compliance Regulations

Many small to medium sized companies, whose business involves consumer financing, want to use automated calls, commonly called robo-calls, to contact customers about their accounts. The ability to make automated calls is a feature in BellesLink. Because of this, we are often asked what’s required to stay in compliance with federal, state, and local laws. So, we’ve put together an… [Read more »]