A federal district court judge has ruled that ringless voicemails and voicemail drops are in fact “calls” and fall within the purview of the Telephone Consumer Protection Act of 1991 (TCPA) allowing the lawsuit of Saunders v. Dyck O’Neal, 17-cv-335, 2018 U.S. Dist. LEXIS 121076 in the Western District of Michigan to proceed. The Court’s Opinion Defendant Dyck O’Neal argued… [Read more »]
In 2013, the FTC released additional rules regarding the Telecommunication Consumer Protection Act (TCPA) and in these rules reaffirmed that text messages were subject to the TCPA. As text messages are sent to wireless numbers, any company sending text messages must comply with the rules regarding calls to wireless numbers, including having consent in writing from the owner of the… [Read more »]
To help companies who are in the business of finding people, we’ve put together a first of its kind ebook that illuminates how rules and regulations regarding telemarketing apply to their business. In other words, if you thought that because you’re not a telemarketer, telemarketing rules and regulations don’t apply, you’re wrong. BellesLink has put together an ebook of eighteen… [Read more »]
Many small to medium sized companies, whose business involves consumer financing, want to use automated calls, commonly called robo-calls, to contact customers about their accounts. The ability to make automated calls is a feature in BellesLink. Because of this, we are often asked what’s required to stay in compliance with federal, state, and local laws. So, we’ve put together an… [Read more »]
In the recovery industry, Consumer Finance Protection Bureau (CFPB) compliance is still the topic everyone is talking about. Compliance has felt like a winter storm you know is coming, but hasn’t arrived yet. For your clients, the auto lenders, it’s a different story. CFPB regulations have hit them hard and created a “comply or die” situation. Now, that storm is hitting… [Read more »]
After a number of lean years, the repo industry has starting to grow again. A strengthening economy has led to stronger auto sales, and increased prime and sub-prime lending. As sales and lending increase, so do loan defaults and the need for repossessions. The industry is standing at the starting line of what experts predict will be five year cycle… [Read more »]
