If your BellesLink account has multiple users, you can transfer a call from one logged-in user to another. This is most useful when you have a virtual assistant making calls, because they can transfer the call to someone who can close the sale, instead of scheduling a callback that may never be answered. Transferring a call is similar to adding a call, with one big difference. In a call transfer only two people are ever on the call at once, the customer and the caller or the customer and the … [Read more...]
How to Add a Call: Conferencing a Second Number
When using the Contact Dialer, the Add a Call link will appear below the Hangup button when you’re on an active call. When you click the link, the Add a Call dialog box will open. Enter the number of the person you want to add and click the green Call button. The call button will put your first call on hold, so be sure to tell that person. When your added call is answered, you can conference it with the first call by clicking the green Merge button. Once the calls are merged you can use the … [Read more...]
BellesLink Pro and Business Plan Overview-What’s Included
For businesses who use skip tracing and cold calling in their sales and marketing process, the BellesLink Pro and Business plan brings everything you need into one app. You no longer have to subscribe to multiple web apps to go from a skip trace search to a phone call contact. Using just BellesLink you can search a current phone number for a lead and get them on the phone, with just a few clicks. If you want to scale your workflow, you can batch skip trace a list and send it to the our … [Read more...]
BellesLink Phone and Text System: What’s Included
One of the things that makes BellesLink unique is our phone and text system. Combined with our people searches and skip tracing searches, our virtual phone features let you find contact information for a customer and contact them by phone or text, all in one app. A Phone and Text System Our virtual phone and text system is full-featured and includes all the essentials you would expect from any business phone system. Local & Toll-Free Numbers Inbound/Outbound Calls Unlimited … [Read more...]
Voicemail Drop Messages are a Sales Dialer Super Power
Sales dialers save you time by eliminating the need to physically dial phone numbers. But there is another feature of BellesLink’s Contact Dialer that will save you even more time, and give your cold-call game a huge boost, voicemail drop messages. Voicemail drop messages are a sales dialer super power. What is a Voicemail Drop? A voicemail drop is a type of voicemail automation that is designed to accelerate the process of leaving voicemail messages. It allows a pre-recorded message to … [Read more...]
How to Cold Call Skip Trace Phone Numbers
Across all the different types of businesses that skip trace phone numbers, what do you think is the most effective way to contact potential customers? Is it a robo-call, a ringless voicemail, a text, a phone call, or something else? If you picked the good, old-fashioned cold call, you are right. In fact cold calling still has a higher response rate than any of those other contact methods. What’s Your Contact Goal? According to Salesforce, telephone calls to a prospect list deliver … [Read more...]
Our Contact Dialer is Live
This week we've launched the new BellesLink sales dialer. We call it the Contact Dialer. It’s ready to use in every customer’s account. There’s no additional cost for the dialer. It uses the call minutes already included in every subscription plan. What is a sales dialer? A sales dialer is a phone system that sequentially calls phone numbers from a list, eliminating the need to manually dial each number. When the caller hangs up, the dialer quickly dials the next number and the results of … [Read more...]
SMS Text Messaging from People Search
Did you know that 98% of text messages get read by the recipient? It’s true. Also, 90% of American adults text. That makes sms text messaging a great way to contact the customers you find through a people search. By contrast, fewer and fewer people answer a phone call from a number they don’t recognize. Spoofing, scams, and robo-calls have lowered the answer-rate on cold-calls. So as a business, it’s smart to add sms texting as a way to contact customers. FCC Regulations Commercial … [Read more...]
Call tracking for marketing using a virtual phone system
There was a time, not too long ago, when a phone call was the most common way a customer would contact your business. It’s true, a customer would actually pick up their landline phone and dial your number. Of course, back then call tracking wasn't available to small businesses. Then came the internet and customer contacts shifted to email and website forms. Web-based contacts are convenient for businesses because they are easy to manage and track—everything is digital. When our phones … [Read more...]