A federal district court judge has ruled that ringless voicemails and voicemail drops are in fact “calls” and fall within the purview of the Telephone Consumer Protection Act of 1991 (TCPA) allowing the lawsuit of Saunders v. Dyck O’Neal, 17-cv-335, 2018 U.S. Dist. LEXIS 121076 in the Western District of Michigan to proceed. The Court’s Opinion Defendant Dyck O’Neal argued that “direct drop” voicemails are not “calls” under the TCPA. His argument was based on the contention that: 1) it did … [Read more...]
What Qualifies as Consent for Automated Calls and SMS Messages?
To help companies who are in the business of finding people, we've put together a first of its kind ebook that illuminates how rules and regulations regarding telemarketing apply to their business. In other words, if you thought that because you're not a telemarketer, telemarketing rules and regulations don't apply, you're wrong.BellesLink has put together an ebook of eighteen common questions and answers regarding best practices use of SMS messaging and automated calling. The ebook covers … [Read more...]
Compliance will Separate Repo Winners from Losers.
In the recovery industry, Consumer Finance Protection Bureau (CFPB) compliance is still the topic everyone is talking about. Compliance has felt like a winter storm you know is coming, but hasn’t arrived yet. For your clients, the auto lenders, it’s a different story. CFPB regulations have hit them hard and created a “comply or die” situation.Now, that storm is hitting repo. As the repo industry begins to grow again, compliance may be what separates the repo winners from the … [Read more...]