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You are here: Home / Archives for Best Practices

Your Burner Phone Isn’t Ready for Business

November 4, 2016 By Paul Kulas Leave a Comment

Your Burner Phone Isn't Business Ready

Many people have reason to use a burner phone. The term “burner phone” is slang that refers to a cheap, disposable pre-paid cellular phone. These phones come with their own number and are often used when someone does not want to expose their personal phone number to the pubic. Imagine you’re selling furniture on Craigslist prior to a family move; using a temporary burner phone keeps your personal number private. Burner phone apps make it possible for someone to have burner phone … [Read more...]

Filed Under: Best Practices for Skip Tracing, Burner Phones & Apps Tagged With: Best Practices, Burner Phones, skip tracing

The High Cost of a Poor Call Impression

October 18, 2016 By Paul Kulas Leave a Comment

The high cost of a poor call impression and poor customer experience.

How much do you think about your customer’s experience of doing business with you? In today’s marketplace technology has leveled the playing field. Everyone is reading the same thing. But some businesses believe customer experience is the only thing that really matters. Despite media hype for a web-based, virtual-reality business-world, your first touch-point with a customer is still likely to be on that old standard of business communications, the telephone. There are businesses, and maybe … [Read more...]

Filed Under: Best Practices for Skip Tracing Tagged With: Best Practices, skip tracing

A Better Burner Phone for Business

October 4, 2016 By Paul Kulas Leave a Comment

A better burner phone for business - BellesLink.

We all have times when our business needs to contact someone, a seller on Craigslist for example, but we don’t want to use our personal phone number. Or, maybe our business works with sensitive information, such as debt collection, financial investment, or skip tracing, and we want to keep our business identity private. In these situations business often use a regular burner phone, such as a pre-paid cellphone or a burner phone app. Both of these solutions work for occasional calls. But, they … [Read more...]

Filed Under: Best Practices for Skip Tracing, Burner Phones & Apps, Mobile App Tagged With: Best Practices, Burner Phone, skip tracing

Virtual Number Services: What is the Catch and the Cost?

September 3, 2013 By Paul Kulas Leave a Comment

virtual number services connect with skips, subjects and targets

As an investigator or auto repossessor you need tools that work for you, not against you, with the kind of support and resources to efficiently close cases. Virtual number services are not built for investigations or skip tracing and support is not easy to come by. Hello? Anyone There? When you are having problems with a virtual number try calling uReach, Google (good luck with finding their phone number), Ring Central, or whatever else you’re using for advice on how to use their service for … [Read more...]

Filed Under: Best Practices for Skip Tracing Tagged With: Best Practices, skip tracing, virtual number services, virtual phone numbers

Virtual Number Services: A Good Option for Investigators and Repossessors?

September 3, 2013 By Paul Kulas 2 Comments

virtual number services for skip tracing, repossessions and investigations

Virtual number services such as Google Voice, uReach, Ring Central, or others, lack versatility, flexibility, integration and pricing that works in your favor. Also, they are not designed exclusively for skip tracing and investigations. The Limitations With virtual number services there are limitations - restrictions that are not apparent when you take a look at their advertising and websites. Some of these services, calculate cost per user, and a user is defined as each device used to access … [Read more...]

Filed Under: Best Practices for Skip Tracing Tagged With: Best Practices, skip tracing, virtual number services, virtual phone numbers

An Overview of Caller ID Spoofing and the Truth in Caller ID Act of 2009

June 3, 2012 By Paul Kulas Leave a Comment

Caller ID Spoofing

In this post you’ll see how to be effective and compliant with the Truth In Caller ID Of 2009. The Law: Truth In Caller ID Act Of 2009. Wikipedia: “Caller ID spoofing is the practice of causing the telephone network to display a number on the recipient's Caller ID which is not that of the actual originating station.” The law doesn’t use the word spoofing, right? Right. Clearly, the the Act is intended to make caller id spoofing illegal (unless it's done by law enforcement agencies, which … [Read more...]

Filed Under: Best Practices for Skip Tracing, Compliance In Skip Tracing, Non-Compliant Practices, Truth in Caller ID Act Tagged With: Best Practices, FCC, Spoofing

Spoofing and the Truth in Caller ID Act of 2009. What you need to know.

May 14, 2012 By Paul Kulas 1 Comment

Truth in Caller ID Act of 2009. What you need to know.

We get a lot of questions from investigators and skip tracers about spoofing and the Truth in Caller ID Act of 2009, which was signed into law on 12-22-2010. Even though the law went into effect 2+ years ago, I think there’s still a lot of confusion. So I’ve put together 3 posts in an effort to help people in skip tracing understand the law: An Overview of Spoofing and the Truth in Caller ID Act of 2009 Spoofing. How it Violates the Law. What is NOT Spoofing. What the Truth in Caller … [Read more...]

Filed Under: Best Practices for Skip Tracing, Compliance In Skip Tracing, Non-Compliant Practices, Truth in Caller ID Act Tagged With: Best Practices, Spoofing

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