Getting people on the phone..
BellesLink Text Messaging.
Our client is making money.
I made more money last month than all of 2012. BellesLink is a big reason why. I’m getting at least a 50% response rate on cases that were previously charged off. It doesn’t who they are, how old they are, they’re responding. 90% of the time I get responses within 15 minutes of sending out texts.
This customer is having success with cases that were previously charged off and our text messaging is a big reason why. Text Messaging was a big addition to our service along with local numbers. Consider that most people don’t respond to calls but they do respond to texts. Getting a car repossessed is not a pleasant situation. Often times, the customer is just too embarrassed to talk to someone live about their situation. It’s in these situation and more that our text messaging shines.