Some folks out there on the ‘net, and in some of the forums that you read, offer to provide a cell phone pinging service. There’s several discussions on cell phone pinging services. Belles Camp is an approved location information developer by all the carriers.
We have clear distinctions about cell ph... [Read more »]
BellesLink’s Head Bell Ringer, Paul Kulas, gave a well received speech at the April 2013 North American Repossessors Summit (NARS) in Dallas on the issue of compliance in light of regulations from the Consumer Financial Protection Bureau(CFPB) and the Truth in Caller ID Act. Using a detailed slide presentation, Paul talked in depth about his view on compliance and what that means for auto reposs... [Read more »]
Getting customers to respond.
BellesLink Batch Texting.
More incoming customer calls.
5 minutes before my team comes back from lunch, I schedule a batch text message to go out to customers requesting a call back. I know that the phones are going to be ringing off the hook within minutes and that everybody will be busy responding to the calls.
... [Read more »]
Even though the law went into effect 2+ years ago, I think there’s still a lot of confusion. So I’ve put together 3 posts in an effort... [Read more »]